Retail Customer Service Tips

What do you do when a customer walks into your retail store? The answer to this might seem simple, yet how do so many sales staff get this simple fundamental so wrong? When a customer enters your store, they are giving you a non-verbal signal that they are looking for something - they may want something specific, or they may just be browsing, but either way there is still an opportunity to make a sale. How you react to them will determine whether they buy an item (or a number of items) or walk out empty handed. There are some simple yet effective ways you can make sure you get a positive result from a customer entering your store. Read the full article in Inside Retail here.

Visit www.retailexpress.com.au or call 1300 732 618. Aaron Blackman is the CEO of Retail Express. Follow Aaron on Google+

Looking to fast track your growth with a smarter POS System? Contact the Retail Express team today on 1300 732 618.

Get the latest retail content in your inbox

Hot tips on inventory management, omni-channel, scaling store and more.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
We hate spam too, we’ll only send you relevant content.

Watch our full free video series at Omni-Channel Leaders Academy

Discover the game-changing practices being used by leading retailers, in our library of short videos.

Highest Impact Marketing & Loyalty Campaigns
In-Store Experience Must-Do's to win more sales
ROI-driven eCommerce Plays to increase revenue
Critical Inventory and Fulfilment Strategies
Watch the FREE videos

Suggested reading