This Australian retailer Case study has highlighted the importance of real-time stock visibility. And, by completing this digital transformation for their retail business, not only did they streamline their business processes, but by embracing omnichannel, they reach massive financial savings by digitalise in the customer base.
Accurate inventory lets them sell more – With an accurate inventory management system, staff can sell more accurately at the point of sale, keeping their inventory accurate up to date.
Centralised data allows for safer buying – Live, visible stock numbers across all of stores make it easier and economically safer for the company to buy high-cost inventory.
Loyalty features save $300K in annual marketing expenses – using Retail Express loyalty features, the company has now abandoned the practice of printing expensive catalogues each year. Instead, every season, they design a new catalogue and distribute it to their mailing list from Retail Express via email. This has resulted in significant savings in terms of time and printing costs. With Google AdWords their only other advertising source, the company has saved $300K in one year on advertising costs.