One-time customers are great. But loyal, devoted customers are what help your business grow.

You need long-term customers that stick with your business, but your current systems aren't helping with retention and repeat sales.
You don't have the right features to personalise your marketing, maintain targeted lists or build sophisticated loyalty and promotional offers.

You need powerful marketing and loyalty software that helps you create brand advocates, not just one-off sales.

Get customers to revisit your store and website, and grow your revenue with repeat sales. Manage a high volume of smart marketing, loyalty and sales programs easily, with Retail Express.

retail marketing software

Quickly capture customer info in-store and build detailed profiles & groups.

Create in-store surveys with custom fields to capture customer data and helps you personalise your marketing.

Use powerful reporting tools to identify your most valuable customers and their buying patterns.

Build dynamic customer groups based on profile attributes, purchase behavior, loyalty points, spend potential, purchase history and other variables.

See unified customer profiles across all channels and tag your VIP customers and provide a red carpet experience when they hit your stores.

retail marketing software

Run personalised loyalty programs and promotions that are actually profitable.

Get advanced features like minimum redemption spend thresholds, points expiry dates and bonus multipliers.

Offer flexible, tiered loyalty programs & promotional offers for different customer groups and drive them to spend more.

Encourage repeat sales by setting special prices and exclusive promotions for your best buyers.

Set smart rules for multi-buy and benefit campaigns.

Exclude specific products or brands from your promotional offers for brand or margin integrity.

Create cross-channel gift vouchers and schedule price markdowns for specific products to boost sales.

retail marketing software

Maximise customer lifetime value with personalised marketing campaigns.

Recommend products your customers are actually interested in based on past purchases & profile attributes.

Target customers based on variables like expiring loyalty points, customer type, lifetime value and birthday month.

Build marketing campaigns that span the customer lifecycle and trigger them based on their activity.

Reduce manual work with automated trigger-based SMS & email campaigns.

retail loyalty software

Automatic, timely updates

Get access to the latest POS software features and upgrades – without any IT actions needed on your part.

Affordable POS solution

No extra fees for key features such as loyalty programs or quick support. Retail Express is easy and affordable!

Get 99.9% system uptime

Secure your data & ensure smooth operations with Microsoft Azure's enterprise-grade infrastructure, based in Australia.

Scale with ease

Setup your new outlets and get instant access to all your data. No on-premise servers or infrastructure needed!

Loved by thousands of Australian & NZ retailers

View All Case Studies

“We selected Retail Express due to their unrivalled depth of customer analytics & loyalty features.”

– John Carroll
Managing Director

“Not only does Retail Express save us time but it also helps with marketing the products through our database prior to the products even arriving”

- Grant Mayo
Owner & CEO
retail loyalty software

Change is hard. We get it.

We believe migrating to a new software should NOT mean putting your business on hold.

We provide you with a personal Success Manager based in Australia to remotely onboard you and guide you through the entire process.
Our team will help format and import your data and get you up and running!

Get all inclusive, best-in-class support from local retail experts.

Our support team is made of retail experts based in Australia. Get fast, reliable all-inclusive support. Because we believe in partnerships, not transactions.

Phone and email support from retail experts
Fully equipped knowledge portal

Integrate with other leading business software

Integrate with leading e-commerce, accounting, payment and other software to reduce doubling handling, improve productivity and provide a seamless store experience.

Retail Express was made by retailers, for retailers.

We know what it takes to run a successful retail business. Retail Express was built by our CEO, Aaron, to regain visibility and control over his own growing retail business.

We've been in the industry for over 15 years and helped over 5,000 retailers launch, grow and scale.

Deliver the best customer experience across all channels

Cut down on the duplicate work and meet your customers wherever they are. Reduce lost sales and double your margins with Retail Express.

“Until you’ve seen and tried Retail Express you have no idea of what you’re missing out on with your current system.”
— Corey Davison, Johnny's Furniture

Get started with a free demo