Attract and reward customers with personalised marketing and loyalty campaigns.
One-time customers are great. But loyal, devoted customers are what help your business grow.
You need powerful marketing and loyalty software that helps you create brand advocates, not just one-off sales.
Get customers to revisit your store and website, and grow your revenue with repeat sales. Manage a high volume of smart marketing, loyalty and sales programs easily, with Retail Express.
Quickly capture customer info in-store and build detailed profiles & groups.
Create in-store surveys with custom fields to capture customer data and helps you personalise your marketing.
Use powerful reporting tools to identify your most valuable customers and their buying patterns.
Build dynamic customer groups based on profile attributes, purchase behavior, loyalty points, spend potential, purchase history and other variables.
See unified customer profiles across all channels and tag your VIP customers and provide a red carpet experience when they hit your stores.
Run personalised loyalty programs and promotions that are actually profitable.
Get advanced features like minimum redemption spend thresholds, points expiry dates and bonus multipliers.
Offer flexible, tiered loyalty programs & promotional offers for different customer groups and drive them to spend more.
Encourage repeat sales by setting special prices and exclusive promotions for your best buyers.
Set smart rules for multi-buy and benefit campaigns.
Exclude specific products or brands from your promotional offers for brand or margin integrity.
Create cross-channel gift vouchers and schedule price markdowns for specific products to boost sales.
Maximise customer lifetime value with personalised marketing campaigns.
Recommend products your customers are actually interested in based on past purchases & profile attributes.
Target customers based on variables like expiring loyalty points, customer type, lifetime value and birthday month.
Build marketing campaigns that span the customer lifecyle, and trigger them based on their activity.
Reduce manual work with automated trigger-based SMS & email campaigns.
Automatic, timely updates
Get access to the latest POS software features and upgrades – without any IT actions needed on your part.
Affordable POS solution
No extra fees for key features such as loyalty programs or quick support. Retail Express is easy and affordable!
Get 99.9% system uptime
Secure your data & ensure smooth operations with Microsoft Azure's enterprise-grade infrastructure, based in Australia.
Scale with ease
Setup your new outlets and get instant access to all your data. No on-premise servers or infrastructure needed!
Loved by thousands of Australian & NZ retailersView All Case Studies
“We selected Retail Express due to their unrivalled depth of customer analytics & loyalty features.”
“Not only does Retail Express save us time but it also helps with marketing the products through our database prior to the products even arriving”
Change is hard. We get it.
We believe migrating to a new software should NOT mean putting your business on hold.
Get all inclusive, best-in-class support from local retail experts.
Our support team is made of retail experts based in Australia. Get fast, reliable all-inclusive support. Because we believe in partnerships, not transactions.
Integrate with other leading business software
Integrate with leading e-commerce, accounting, payment and other software to reduce doubling handling, improve productivity and provide a seamless store experience.
Retail Express was made by retailers, for retailers.
We know what it takes to run a successful retail business. Retail Express was built by our CEO, Aaron, to regain visibility and control over his own growing retail business.
We've been in the industry for over 15 years and helped over 5,000 retailers launch, grow and scale.
Deliver the best customer experience across all channels
Cut down on the duplicate work and meet your customers wherever they are. Reduce lost sales and double your margins with Retail Express.