The Informed Retailer Blog

Fast track your growth with best practice insights from our Australian & New Zealand retail experts.

Omni-Channel Benchmarking Study 2021 – How Do You Compare?

See the results of our study of 22,000 retail stores and the level of adoption of key omni-channel practices

January 27, 2021

Maximise Your Omnichannel Sales With A Single Stock Pool

Still siloing your in-store and online stock? Using an outdated inventory approach could mean you’re missing out on potential sales and customers.

Published on

July 23, 2020

How ‘click & mortar’ retailers are excelling at customer experience

Why Stock in Store and Click & Collect are a key area of competitive advantage for bricks and clicks retailers.

Published on

July 31, 2020

Automated replenishment: How an algorithm can optimise your inventory

Transform your business efficiency and customer experience.

Published on

August 4, 2020

Recent news and articles

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How a Ship from Store strategy is critical to omni-channel best practice

How to offer the fastest home delivery experience in your category.

Omni-Channel Benchmarking Study 2021 – How Do You Compare?

See the results of our study of 22,000 retail stores and the level of adoption of key omni-channel practices

Positive Signs for 2021: December 2020 Records Strong Year on Year Growth

December 2020 sales data for each retail sector shows positive Christmas trade results and promising customer sentiment for 2021.

Is your voucher strategy impacting your revenue potential?

Promotional and gift vouchers are a key element of festive and holiday season marketing programs.

2020 Holiday Season: How retailers can drive revenue and set-up for future success?

Steps how you can prepare for success this holiday season.

The keys for retailers to unlock a successful festive 2020 holiday season

Plan for shopping season success with these retail best practices.

Planning for Click Frenzy 2020 and an early start to the festive holiday season.

Australia’s online mega sale kicks off festive and holiday shopping season.

Endless Aisles & Special Orders: How to meet customer expectations in a sustainable way

Leveraging endless aisles and integrating special orders.

Automated replenishment: How an algorithm can optimise your inventory

Transform your business efficiency and customer experience.

How ‘click & mortar’ retailers are excelling at customer experience

Why Stock in Store and Click & Collect are a key area of competitive advantage for bricks and clicks retailers.

Maximise Your Omnichannel Sales With A Single Stock Pool

Still siloing your in-store and online stock? Using an outdated inventory approach could mean you’re missing out on potential sales and customers.

How to 5X Your Loyalty Redemption

4 Things you can do today to drive 5x growth for your loyalty program.

Birthday Month Marketing Campaign

Learn about the birthday month incentive marketing campaign and drive more customers into your stores.

Australian Retailers Guide to Covid-19 Business Stimulus Packages

A full summary of business support programs during Covid-19.

Launching A Click & Collect Strategy: What Every Retailer Needs To Consider

Understand hope your retail business can benefit from offering Click & Collect and how to launch a successful Click & Collect strategy.

Up-Selling & Cross-Selling Tips To Increase Average Retail Basket Size

How to drive consistent up-selling and cross-selling across all your stores.

How To Use Data-Led Tools To Optimise Your Retail Inventory

Understand the benefits of making data-led decisions to improve your inventory control, priorities and revenue across your stores.

The Top 3 Causes of Lost In-Store Sales And How To Avoid Them

How to minimise the risk of walk-outs and no repeat visits.

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