The Informed Retailer Blog

Retailers: Preparing for Click Frenzy Main Event Nov 2022? Read This (& Get 5 Tips for Long-Term Gains)

Sale events aren’t just about fast cash flow. Plan & prepare like a Boy Scout, and you’ll enjoy a frenzy of clicks, not complaints, and customers eager to become loyal, lifelong brand ambassadors.

10 Steps To An Efficient Stocktake Process

Stocktakes don’t have to be a headache for you or your staff. Learn 10 key steps to implementing a process that will save your business time, money and plenty of after-hours inventory session.

The Aussie Retailers’ Guide to Offering Buy Now, Pay Later in Store & Online

Your complete guide on Buy Now Pay Later (BNP) in 2022. What it is, how it works, how to set it up in your retail store & online and how it can increase revenue.

How To Write ‘Thank You For Your Purchase’ Messages For Retail Customers (With Swipe-Worthy Examples)

Showing gratitude by writing thank you for your purchase messages is vital for good customer relationships and loyalty. We show you how.

Inventory Management Software & Retail Stock-Control Systems: Making the Right Choice for Your Business

Your inventory-management systems deeply affect all facets of your retail business. Learn how to choose software that’s right for your business (advanced, but not overkill)

How to set up & launch a Click & Collect Strategy: a Guide for AU Retailers

Learn how to set up a slick, profitable Click & Collect strategy for your AU/NZ retail business + 5 questions to ask before launch to ensure smooth sailing.

Retail & Omnichannel Dictionary: All the Terms You Need to Know

Here’s your AU & NZ 2022 Retail & Omnichannel Dictionary (Glossary), packed with trending & traditional terms every savvy retailer needs to know now.

Ultimate customer experience examples & actionable tips for every ANZ retailer

Ensuring excellent retail customer experiences (CX) is vital. Get actionable, must-read tips & ultimate customer experience examples by Aussie & NZ retailers.

Free eCommerce Returns: Should Retailers Offer Them? (Latest Stats & Tips + How To Reduce Them)

Why AU retailers must offer exceptional customer service experiences in 2022

Aussie retailers must offer exceptional customer service & customer experiences in 2022 satisfy new consumer demands & compete online & instore. Must-read >

RFID Retail Inventory Management: More Advanced & Affordable — & Vital for Today’s Operational Challenges

With increasing logistical challenges, retail stores are fast becoming the backbone of omnichannel operations. Retailers need technology to improve ops and reduce costs. RFID can help — dramatically.

8 Reasons Why You Need A (POS) Point Of Sale System For Your Small Retail Business

ePOS systems are vital for small retail businesses. You benefit from supply chain visibility, automated inventory control, personalised marketing, data-led decisions and more.

Online shopping vs In-store Retail Statistics In Australia (What’s More Popular?)

Get your quick fix of all the latest industry stats on online shopping and in-store retail popularity, and why you should focus on omnichannel, customer experience and personalisation.

How To Increase Foot Traffic In Your Retail Store In 2022 (4 Vital Tips)

We give you 4 top tips to get more foot traffic, even in difficult times. But as consumer habits are changing, it’s vital retailers go omnichannel to future-proof their business.

5 ways Smaller Retailers Can Compete against Amazon & the Big Brands

Learn 5 actionable ways small to medium AU & NZ retail businesses can compete with Amazon and the big brands. Hint: we talk customer experiences & technology

How Real-time Stock and Inventory Visibility Tools are Winning over Customers & Boosting Retail Sales

Retailers offering real-time stock & inventory visibility online benefit from Click & Collect & decentralised fulfilment, winning customers & selling more

Redefining The Post-Covid Retail Customer Experience With Innovation, Connection & Relationships

Read how retailers must redefine the customer experience after Covid-19 with personal & emotional connection, innovation & brand building. Must-read tips.

Furniture Retail POS Software: 6 Vital Features you Need When Choosing Your Retail POS System

Compared to other retail businesses, choosing a retail POS system for your furniture store requires looking through an entirely different lens. Here’s what you need to check.

10 Causes of Lost In-Store Retail Sales & What to Do About It

Losing a retail sale can be crushing. Learn tips to make more sales, increase profits and turn one-off customers into lifetime brand ambassadors using CRM software.

Endless Aisles & Special Orders: The Risk-Free Way to Increase Sales & Improve the Customer Experience

Learn how to increase sales, reduce stockouts & improve customer experience with automated endless aisles & special orders with POS software from Retail Express