Retail Express (or we/us/our) means Retail Express International Pty Ltd and Retail Express Services Pty Ltd.
Website means the domain name www.retailexpress.com.au and any sub-domains.
We value your privacy, and as such, we have taken the necessary precautions to comply with the Privacy Act 1988A (Cth).
We collect personal information for a number of reasons, however the main reasons why we may collect personal information from you are:
We may collect personal information from you in a number of different ways for example:
By using our Website, purchasing any of our products or using our services you agree that in respect of any of your personal information received by us:
Personal information collected by us for the above purposes may be distributed globally. Apart from the circumstances set out above, unless required by law, we will not disclose any personal information we collect from you without your specific consent.
If you wish to change or update any of your personal information or you wish to access the personal information we hold about you please contact us and we will arrange for this to occur. We will endeavour to respond to your request within 14 days. You may be charged a fee for access to this information.
In accordance with the terms of this policy we may communicate with you to provide information about our products, support services and ongoing training, special offers, promotions or other matters that we believe may be of interest to you. We will not send third party advertising information to you without first asking you whether you want to receive this information. If you are receiving communications from us and you no longer wish to receive these communications please contact us and inform us that you wish to unsubscribe.
We will take reasonable steps to keep the information we collect about you secure and to prevent unauthorised access to this information. However, we cannot give any guarantees or warranties about the security of your information and we will not be held liable for any loss or damage that you may suffer as a result of any unauthorised access to your information.
Retail Express may use personal information to assess your credit situation when you apply for some products. We might ask you for information about yourself and then seek a credit report from a credit reporting agency. We’ll always tell you before we seek a credit report, and we won’t get one if you’re under 18. The credit report provided by a credit reporting agency may include information like your employment history, previous credit checks, any problems you’ve had paying bills and whether those issues were resolved. Retail Express uses this information to assess whether we’re entering into an arrangement that is sensible for both you and us. After you become a client, we store the crucial bits of information from the credit report and our own credit assessment. We may continue to use this information to manage credit, and to make sure we’re offering and providing the right services to you. Retail Express doesn’t use credit related information to generate marketing lists. Sometimes, we might ask a credit reporting agency to do that for us. You can ask the credit reporting agency not to use your information for these purposes by getting in touch with them directly. Retail Express works with client service partners inside and outside Australia. Where necessary, we give our partners access to the credit information they need to help manage credit and your services. You can get access to credit related information we hold about you, ask us to correct it, or make a complaint, as described elsewhere in this policy. If we agree that our records need to be corrected, and we’ve previously disclosed that information to a credit reporting agency or other person, we’ll tell them about the correction too. You can ask the credit reporting agencies not to use or disclose the information in their files if you think you have been or are likely to become a victim of fraud. You can find out more about the credit reporting agencies Retail Express works with at www.veda.com.au and www.dnb.com.au. Their websites give their contact details and their policies about the management of your personal information.