Toys | Multi-store | 10 Stores | AU

Informed Retailer Case Study
Casey's Toys

How a multi-store toy retailer has equipped its employees with the right tools to deliver an outstanding customer experience and optimise its inventory management processes.

No items found.
“Without Retail Express, we definitely wouldn’t have been able to grow as simply and as fast as we did, saving us a lot of time and money”
– Gary Sher, Casey’s Toys Owner

Return on Investment Summary

Powering multi-store growth

Casey’s Toys began their partnership with Retail Express when they only had one store.

However, thanks to the powerful multi-store features of Retail Express - and in particular the advanced inventory management capabilities - they've managed to expand to 10 bricks and mortar stores, numerous pop ups and an integrated online store.

“We’ve always been good with our inventory but we needed another administrator to manage it within the business. Now with Retail Express, our software is smarter and takes the hard work out – making it easier, faster and cheaper to do the same thing as before.”
– Gary Sher, Casey’s Toys Owner

Complete reliability of data in the cloud

Two weeks after they made the switch to Retail Express, the unthinkable happened and their entire store burnt to the ground in a fire.

With their old server based system, it would have been a very difficult road with the insurance company as all of their data would have gone.

Thankfully however, all their data was saved in the cloud with Retail Express. They just logged on and handed over what was needed instantly.

casey's toys success story

A simple-to-use POS

The store staff at Casey’s Toys particularly like the quick search feature where you don’t need an item code to find what you’re looking for.

Simply begin typing ‘plastic ball’ and all items with that description come up – even if you misspell it. It’s especially useful if you have small items that are difficult to stick a code to.

“We really like that Retail Express is easy to use – it has the right balance of useable features and isn’t too expensive to run. Now that items are being entered in correctly at point of sale, our inventory and stock management is more accurate at the end of the month as well.”
– Gary Sher, Casey’s Toys Owner

Deliver the best customer experience across all channels.

Cut down on the duplicate work and meet your customers wherever they are. Reduce lost sales and increase your margins with Retail Express.

Until you’ve seen and tried Retail Express you have no idea of what you’re missing out on with your current system.
— Corey Davison, Johnny's Furniture

Get started with a free demo