Dispatch is too slow
When staff have to hunt through separate systems for web and store orders, dispatch times drag and customers are left waiting for their tracking numbers.
Retail Express
Retail Express order fulfilment software connects your POS and webstore to a professional pick, pack, and dispatch workflow for your own stores and warehouses, with integrated Shippit courier sync.
Common pain points
When staff have to hunt through separate systems for web and store orders, dispatch times drag and customers are left waiting for their tracking numbers.
Relying on memory or messy paper lists leads to the wrong items being shipped, costly returns, and wasted stock that should have been on the shelf.
If you can't see exactly where an order is (picked, packed, or in transit), your customer service team spends all day answering "where is my order" calls.
Retail Express
Support every order type with dedicated methods for Cash and Carry, Layby and Pickup, Delivery, and Warehouse Pickup. Each method automatically controls how stock is reserved and released across your network.
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Manage order processing directly from the till. Set source and fulfil stores, check supplier ETAs, and enter dispatch quantities without leaving the POS. Ideal for click-and-collect handovers and phone orders.
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Use the Fulfilment Report to process large queues of web and warehouse orders. Filter by store, payment status, and delivery method to generate efficient pick lists and batch dispatch items in seconds.
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Print invoice pick lists, generate Excel warehouse lists, and organize delivery routes with driver run sheets. Assign zones and drivers to your own delivery fleet for professional local fulfilment.
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Use a licensed shipping integration with Shippit to sync delivery orders for instant courier booking and label printing. Map your freight types to Shippit services and view tracking numbers directly in Retail Express.
Book a demo →Our omni-channel POS software integrates with Shopify eCommerce to ensure your bricks and clicks stores operate in perfect unison. Try a FREE DEMO.
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Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & Marketplaces
Retail Express - the #1 Retail POS System - integrates with The ICONIC allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
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Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
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Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Accounting SystemDeliver unrivalled omni-channel customer experience and operational efficiency with the #1 multi-store Retail POS Software and NetSuite ERP Integration. Try our Free DEMO
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Simplify your finances and retail management with the #1 Xero integrated POS.
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Maximise accuracy of your inventory tracking and purchasing with an integrated RFID and POS Solution from Retail Express and RAMP. Try a FREE DEMO today!
Learn more → AnalyticsGet instant visibility of the performance metrics critical to omni-channel retail success with Retail Express and The Retail Score. Try a FREE DEMO.
Learn more → Stock & Logistics
Maximise accuracy of your inventory tracking and purchasing with an integrated RFID and POS Solution from Retail Express and RAMP. Try a FREE DEMO today!
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & Marketplaces
Retail Express - the #1 Retail POS System - integrates with The ICONIC allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → AnalyticsGet instant visibility of the performance metrics critical to omni-channel retail success with Retail Express and The Retail Score. Try a FREE DEMO.
Learn more → Enterprise Resource PlanningGet a best-in-class B2C and B2B omni-channel tech stack that's purpose-made for Fashion and Footwear Retail. Deliver unrivalled omni-channel customer experiences and operational efficiency with the #1 multi-store Retail POS Software and Sync ERP Integration. Try our Free DEMO
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Retail Express - the #1 Retail POS System - integrates with the Leading In-Store Ticketing Automation Solution from Ticket-IT. Learn more with a FREE DEMO.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
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Learn more →Answers for retailers in Australia and New Zealand.
Using separate apps means your inventory and shipping statuses are disconnected. Built-in order fulfilment software like Retail Express manages the entire process, from the initial sale to picking, packing, and shipping, ensuring your stock levels are always accurate and staff can process both web and store orders from one system.
Yes. In Retail Express, staff can use the POS Fulfilment tab to dispatch one-off orders, handle click-and-collect handovers, or process partial fulfil sales where a customer takes some items now and others later.
Yes. Shopify fulfillment is integrated; web orders sync into the Retail Express Fulfilment Report automatically. Once you dispatch the items in Retail Express, the shipment status is updated back to Shopify.
In Retail Express, the Source is where the stock is currently located, and the Fulfil store is where it will be handed to the customer or shipped from. If they differ, the system automatically creates a stock transfer.
When you fulfil a delivery order in Retail Express, the data syncs to Shippit for courier booking and label printing. This shipping integration ensures you don't have to manually re-enter delivery details into separate courier portals.
Yes. You can print individual or batch invoice pick lists and export driver run sheets. This helps organize your warehouse picking and local delivery routes by zone and driver.
Retail Express is order management software designed specifically for retailers, built directly into your POS and inventory. It manages customer orders from sale to delivery. It is not an enterprise-level OMS for 3PL orchestration, but rather a tool for managing your own store and warehouse fulfilment.
Core fulfilment features and the Fulfilment Report are included in your Retail Express subscription. Some shipping integrations like Shippit may require a separate licence. See pricing.
Professional order fulfilment software for AU & NZ retailers · book a demo