A point of sale system, or POS system, is more than just a cash register. It more closely resembles a computer that is specifically designed for businesses like retailers and those in the hospitality industry. A high-quality POS system will automate daily management activities and streamline business operations. It is a means for businesses to offer integrated payment processing and also provide a wide range of robust features that are specific to the retail industry.
Our retail POS systems from Australia deliver automated solutions that reduce time spent on operations tasks so management and business owners can concentrate on the big picture: meeting the customers’ needs, increasing profits, and ultimately growing the business.
Improve Customer Service
A high-quality POS system with advanced POS software speeds up the checkout line and greatly reduces transaction times. The integrated payment processing features on a POS system allow credit card and debit card payments to be taken through the POS system. This same system handles barcode scanning, check processing, and more. The touch-screen interface is easy to use and has buttons that can be customized to meet the needs of any retail business. When customers are able to move through the checkout lines quickly, they are happier and employees are more productive.
With a checkout line that runs smooth and fast, it is inevitable that a business will increase its sales by using a POS system. Customers remember business transactions that run well and are handled by happy employees. Not only will they come back again and again to purchase more merchandise, but they will also recommend the business to other people.
With high-functioning POS software there are less pricing mistakes during the checkout process, which also ensures that earnings are properly accounted for in the back office. With no mistakes in the numbers, a business using a POS system can be confident that customers are happy with the service they are receiving and the accountants like seeing the reports.
Simplify Management Tasks
Many retail businesses choose to use a POS system purely for the ability to simplify management and operations tasks. It is easy to create purchase orders, manage inventory, monitor restocking levels and set reorder points, create multiple pricing structures, supervise employee productivity, integrate electronic payments. And it’s so easy to use, there is no need for lengthy training.
Reporting Made Easy
Another benefit of having an easy-to-use point of sale system is that retail managers and business owners can effortlessly track inventory, manage sales, and analyse valuable customer information. POS software provides the ability to quickly and easily generate reports to see how the business is doing and to implement plans and goals for the future.
It is easy to view financials, monitor employee productivity, and track ad campaigns or other types of promotions for a business that uses a POS system. POS software reporting capabilities also include the ability to identify best-selling items, identify sales trends per department or for the entire store, and track customer purchase histories.
There are many other useful reports that can be generated on a POS system to help a retail company save time and money while planning for the future.
The benefits of having a great POS system boils down to having the technology to utilize countless time and money saving features that will allow you to focus on what’s important: keeping your customers satisfied and spending!
Looking to fast track your growth with a smarter point of sale system? Contact the Retail Express team today on 1300 732 618.