Furniture & Homewares | Multi-Store | 22 Stores | AU

Informed Retailer Case Study:
Vast Furniture & Homewares

How a multi-store furniture & homewares retailer has equipped its employees with the right tools to deliver an outstanding omni-channel experience and optimise its inventory management processes.

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“We turned our old program off at 5pm and turned Retail Express on at 9am the next day – no downtime”
– Chad Sawtell, Owner

Return on Investment Summary

Effectively Managing Multi-Store Inventory

At Vast, rather than ordering and delivering containers to each location separately, they use their buying power to purchase for all stores and send them to a central location.

For this reason, it is absolutely crucial to see live stock levels in all 22 locations ensuring they’re buying exactly what they need.

Retail Express is the only platform that provides accurate, live inventory data that factors in all scenarios such as stock transfers and laybys.

With real-time stock control across all stores, Vast now work smarter not harder.

Vast Furniture and Homewares POS Case Study

70 sales staff trained in under an hour

Because Retail Express POS is powerful but very simple to learn, Vast were able to roll out its adoptions in no time.

Their key management staff went through the essential video training modules suitable for their role. Sales staff were simply shown how to complete a sale in the morning and allowed it to grow from there.

They can simply refer back to their videos, click the help button or call the Retail Express Australian support team anytime they need a hand.

Vast Furniture and Homewares POS case study

Personalised Email Marketing Made Easy

Communicating & selling to existing customers is now manageable in-house.

Vast used to outsource their email marketing automation but now, with Retail Express, they simply upload their designs and send out to over 28,000 customers with ease.

Deliver the best customer experience across all channels.

Cut down on the duplicate work and meet your customers wherever they are. Reduce lost sales and increase your margins with Retail Express.

Until you’ve seen and tried Retail Express you have no idea of what you’re missing out on with your current system.
— Corey Davison, Johnny's Furniture

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