The Informed Retailer Blog

Fast track your growth with best practice insights from our retail experts

Free eCommerce Returns: Should Retailers Offer Them? (Latest Stats & Tips + How To Reduce Them)

5 ways Smaller Retailers Can Compete against Amazon & the Big Brands

Learn 5 actionable ways small to medium AU & NZ retail businesses can compete with Amazon and the big brands. Hint: we talk customer experiences & technology

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Retailers: Preparing for Click Frenzy Main Event Nov 2022? Read This (& Get 5 Tips for Long-Term Gains)

Sale events aren’t just about fast cash flow. Plan & prepare like a Boy Scout, and you’ll enjoy a frenzy of clicks, not complaints, and customers eager to become loyal, lifelong brand ambassadors.

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Online shopping vs In-store Retail Statistics In Australia (What’s More Popular?)

Get your quick fix of all the latest industry stats on online shopping and in-store retail popularity, and why you should focus on omnichannel, customer experience and personalisation.

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Coronavirus: The Impact on Australian & New Zealand Retail

A full report of the supply and demand impacts.

The 2019/2020 Festive Season: Critical Differences You Need To Plan For

Learn how to take advantage of all the key holiday seasons dates.

Key Retail Dates in AU & NZ 2022/23. Your Complete Sales & Marketing Calendar

Bookmark This! Your complete guide to key retail and holiday dates in Australia & New Zealand in 2022/2023 + 8 steps to maximising profits during sales time>

The New Rules of Customer Engagement

Are you keeping up with changing consumer behaviour?

Using online channels to drive in-store sales

Clicks to bricks is a major retail opportunity.

The $92 Billion In-Store Competitive Advantage and How to Maximise Your Share Of It

How bricks and clicks can unlock a major competitive edge.

How To Build A Shopify Store That Integrates With Your Retail POS

Learn how to create an unrivalled omni-channel retail experience.

Top 5 Advantages of a Mobile POS System

Sell and service anywhere with mobile Point of Sale.

Winning The War Against Retail Showrooming

Learn how you can combat retail showrooming in your stores

The 5 Key Drivers of Retail Growth: How To Increase Annual Profit by $120k Per Store

How to Maximise Profitability Per Store

AfterYAY Sale: A Retail Sales & Marketing Opportunity You Don’t Want to Miss

Learn how to get the most out of Afterpay's flash sale

Christmas 2019 Planning: How Retailers Can Prepare for the Busiest Season

How to thrive during the biggest retail season

‘Free’ Retail POS Systems: The Hidden Costs To Look Out For…

Is there such a thing as a 'free lunch'?

Gift Vouchers: Omni-Channel Challenges & Opportunities

Gift-vouchers can be one of the key levers for retail growth

How To Bring Seasonal Event Shoppers Into Your Retail Store

Capitalise on the key seasonal retail events.

4 Critical eCommerce Site Tests Every Retailer Should Complete

The 4 tests that can keep your ahead of your online competition.

How to Digitise Your Retail Stocktakes

Our step-by-step guide on how to digitise your stocktaking.

How To Profitably Expand Your Retail Store Network

Profitable store expansion required an agreed process.

Mother's Day Ideas to Implement in Your Retail Business

On May 12, we celebrate another significant retail occasion.

The 5 Key Elements of a Successful Easter Sale in Retail

Learn to make your Easter promotion a success.

The Essential Retail EOFY Checklist

Your Free End of Financial Year Checklist

The Future of the Store

The future of bricks-and-mortar is a hotly debated topic.

How to Optimise Your Multi-Store Inventory & Supply Chain

Relying on gut instinct for supply chain management?

Marketing Initiatives To Fuel Customer Growth - Part 1

Discover the key lifecycle marketing programs to grow customer profitability.

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